Privacy Policy

Introduction

Welcome to JVS Tax Services. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

This privacy policy aims to give you information on how JVS Tax Services collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up for our services, book an appointment, or contact us for information.

Information We Collect

Personal Information

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: First name, last name, username, marital status, title, date of birth, and Social Security Number
• Contact Data: Billing address, delivery address, email address, and telephone numbers
• Financial Data: Bank account, payment card details, income information, and tax-related financial documents
• Transaction Data: Details about payments to and from you and other details of services you have purchased from us
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, operating system and platform
• Usage Data: Information about how you use our website and services
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences

Tax-Related Information

As a tax preparation service, we collect specific tax-related information including but not limited to:

• W-2 and 1099 forms
• Previous tax returns
• Investment and retirement account information
• Business income and expense records
• Property and asset information
• Dependent information
• Health insurance information

How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Tax Preparation and Filing: To prepare, process, and file your tax returns accurately and efficiently
• Service Delivery: To provide you with the tax services you have requested
• Communication: To communicate with you about your tax matters, appointments, and service updates
• Legal Compliance: To comply with IRS regulations and other legal obligations
• Customer Support: To respond to your inquiries and provide customer service
• Service Improvement: To improve our website, services, and customer experience
• Fraud Prevention: To detect, prevent, and address fraud and security issues
• Marketing: To send you information about our services (only with your consent)

Information Sharing and Disclosure

We may share your personal information in the following situations:

• With the IRS and State Tax Authorities: To file your tax returns and comply with tax laws
• With Your Consent: When you explicitly authorize us to share your information
• With Service Providers: With third-party vendors who help us provide our services (e.g., tax software providers, payment processors)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized manner. Our security measures include:

• Encryption: All sensitive data is encrypted both in transit and at rest using industry-standard SSL/TLS protocols
• Access Controls: Strict access controls ensure only authorized personnel can access your information
• Secure Storage: Physical and digital documents are stored in secure, access-controlled facilities
• Regular Audits: We conduct regular security audits and assessments
• Employee Training: All staff members are trained in data protection and confidentiality
• Secure Disposal: Proper disposal procedures for physical and digital documents
• Incident Response: We have procedures in place to deal with any suspected data security breach

Your Rights and Choices

Under applicable data protection laws, you have the following rights:

• Right to Access: You can request copies of your personal data
• Right to Rectification: You can request that we correct any inaccurate or incomplete information
• Right to Erasure: You can request that we delete your personal data under certain conditions
• Right to Restrict Processing: You can request that we restrict the processing of your personal data
• Right to Data Portability: You can request that we transfer your data to another organization
• Right to Object: You can object to our processing of your personal data
• Right to Withdraw Consent: You can withdraw your consent at any time where we rely on consent to process your data

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function properly
• Performance Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Enable personalized features and remember your preferences
• Analytics Cookies: Help us analyze website traffic and improve our services

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Services

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analyzing how our service is used. These third parties include:

• Tax Software Providers: Professional tax preparation software to process your returns
• Payment Processors: Secure payment processing services
• Cloud Storage Providers: Secure data storage and backup services
• Communication Services: Email and messaging platforms for client communication
• Analytics Services: Website analytics to improve user experience

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

When we no longer need your personal information, we will securely delete or destroy it in accordance with our data retention and disposal policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

We collect information about dependents only when necessary for tax preparation purposes and only with the consent of a parent or legal guardian.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the top of this Privacy Policy
• Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: